1BROOM Group products are delivered electronically. No physical disc, box, or other item is shipped.
Installer availability
A product may allow its Windows installer to be downloaded before purchase. Receiving or installing that file does not grant a license and does not unlock paid features. An active license key and successful online verification are required to use licensed software.
Delivery after purchase
After Stripe confirms a successful payment, the purchase-completion page displays the issued license key and the available download link. A transaction email containing the license key, order information, and delivery links is also sent to the email address entered during Stripe Checkout.
Delivery is normally initiated immediately after payment confirmation, but email-provider delays, spam filtering, network interruptions, or temporary service maintenance may affect when a message appears.
License activation
Each Dustpan Core purchase grants one license for one compatible Windows PC. The license binds to the first PC that activates it and is checked through the 1BROOM Group license service. A legitimate hardware replacement may require a device-binding reset through support.
Customer responsibilities
Customers are responsible for entering a working email address at checkout, retaining their license information, confirming system compatibility, and downloading the installer over a trusted connection. Do not share a license key or purchase-delivery link.
Missing or failed delivery
Check spam and filtered-mail folders first. If a confirmed purchase does not produce a key, receipt, or working delivery link, contact sales@1broomgroup.dev from the checkout email address. Include the product name and approximate purchase time, but do not send complete card details.
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